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TERMS OF SERVICE

Our Terms of Service, also referred to as 'Terms & Conditions', are subject to be updated as required.

 

Please take a moment to read through our terms thoroughly before booking a horse riding lesson or agistment service with us. When booking as a client of Taman Kuda Club - 365 Bushs Lane, Murrumbateman NSW, you agree to the Terms of Service as laid out on this website and our Wix (Fit) app.

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The following terms and conditions form is a binding agreement between you and Taman Kuda Club. Taman Kuda Club may modify, amend, supplement and replace these Terms and Conditions at any time without providing you with advance notice. Your continued use of this Site after any change means you have accepted the changed Terms and Conditions.

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ONSITE TERMS & CONDITIONS​​

  1. Coaches are subject to change without notice and we reserve the right to cancel lessons if necessary due to lack of attendance, coach availability or poor weather conditions. Should your lesson be cancelled by Taman Kuda Club, a lesson credit will be added to the clients account. You will be contacted via SMS, phone or email a minimum of 8 hours prior to the start of the lesson should it need to be cancelled and your lesson credited.

  2. If our facilities are forced to close due to COVID-19, a natural disaster, or other unavoidable circumstance, the session will be credited if it falls within 24-hours.

  3. Payment must be made in full when booking. To book your lesson you must either have pre-purchased a 10 Lesson Pack or a Single Lesson credit.

  4. The payment price outlined is exclusive of GST. Credit card payments may attract additional fees. Any subsequent changes to the Payment price will not affect the validity of this Agreement.

  5. Single Lessons are valid for 1-month from purchase date. 5 Lesson Packs are valid for 2-months from purchase date. 10 Lesson Packs are valid for 4-months from purchase date. Lessons are non-refundable, but can be extended if you are injured or unwell, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.

  6. Lessons cannot be transferred to another client and cannot be extended for any reason excluding illness or injury that states exercise is not permitted for a significant time period via a medical certificate emailed to anna@tamankuda.com.au prior to the expiry of the lesson and/or pack.

  7. Out of consideration for the coach and other clients, please arrive at least 10 minutes prior to your scheduled lesson time.

  8. The minimum age of clients to attend riding lessons is 3 years of age.

  9. A medical certificate is required for all pregnant clients to ensure you are not at high risk and it is safe for you to exercise. A medical certificate is also required for post-natal and post surgery clients to ensure it is safe for the client to resume horse riding lessons.

  10. It is the client’s responsibility to disclose of any pre-existing injuries or illnesses. Our coaches may be able to provide modifications for minor injuries. We do not recommend attending our horse riding lessons with an injury unless the client has provided a medical certificate. Our coaches have the right to refuse entry if they are not satisfied that the client should be attending a lesson. If refusal occurs the lesson will not be credited back to the account.

  11. Gift cards can be used for Horse Riding Lessons only, not agistment services. They are not redeemable for cash and are non-transferable. Taman Kuda Club does not offer refunds, transfers, suspensions or extensions on Gift Cards for change of mind, injury, illness, change of address or any other reason. All purchases are final and in accordance with the Australian Competition and Consumer Commission.

  12. Before your first lesson can begin, you must sign our Waiver Agreement form. Please read it and make sure you understand it. You need to sign that form as well as this Agreement so that we can be absolutely sure you understand and agree to it.

  13. Before your agistment takes place, you must sign our Agistment Agreement form. Please read it and make sure you understand it. You need to sign that form as well as this Agreement so that we can be absolutely sure you understand and agree to it.

  14. You agree with the above terms and conditions. By booking a lesson or agistment you automatically agree to the above terms and conditions.

    CANCELLATION POLICY

  15. For horse riding lessons, cancellations made more than 24-hours before the lesson will get the lesson credited back into the client's account.

  16. Cancellations for horse riding lessons made within 24-hours will forfeit the riding lesson and no refund will be given.

  17. All no-shows and absences will forfeit the lesson.

  18. Cancellations are the responsibility of the person booking the class. 

  19. Cancellations for agistment services require two-weeks notice to be consequence free. If cancelled ahead of the 2-week period, a refund will be given. The refund amount will be determined by Taman Kuda.

  20. If agistment service cancelled within two-weeks of the booking dated, the agistment service will not be refunded.

  21. For tutoring & assessments, cancellations made more than 48-hours before the lesson will get the lesson credited back into the client's account.

  22. Cancellations for tutoring lessons & assessments made within 48-hours will forfeit the riding lesson and no refund will be given.

    HEALTH & SAFETY

  23. If you are suffering from symptoms of a contagious disease or are unsure of your health and ability to partake in the Membership activities, please consult with your doctor and we ask you not to visit our facilities. Be mindful of our community, we need to remember to act responsibly and with kindness towards each other in order to ensure everyone’s safety.

  24. If your horse is ill or has an injury, the owner takes full responsibility in communicating with Taman Kuda Club.

  25. The owner of the horse will communicate to Taman Kuda Club of any temperaments or behaviours known to the horse before arrival for service.

  26. Please bring a water bottle to lessons.

    DISCLAIMER & LIABILITY RELEASE POLICY

  27. The purpose of this release waiver of liability agreement is to openly communicate the risks of horse riding, either in person or online, and have you agree to assume those risks and forever waive, release, agree not to sue and hold harmless Taman Kuda Club of any liability to the extent permitted by law. Please be aware that if you do not sign the when booking, Waiver and agree to its terms, you will not be permitted to participate in any classes.

  28. If you are under the Age of Majority in New South Wales (18 years old), your legal guardian must also sign the Waiver on your behalf.

  29. Please ensure you understand or ask questions if you are unclear of the waiver. By signing the waiver you forfeit your legal protection.

  30. By participating in any Activities with Taman Kuda Club, you affirm that you have sought medical advice regarding your fitness and are certain of your ability to ride a horse. If you have any pre-existing medical conditions (e.g. asthma, diabetes, heart disease), physical injuries, weakness, are pregnant, post-natal or post-surgery, you should consult with your doctor first before engaging in any lessons. You agree to communicate and inform us IMMEDIATELY if at any point you do not feel well during the learning or riding activities.

  31. You agree to comply with all directions and guidelines that are given to you by us, our coaches, and our staff members with respect to proper and safe participation in our lessons.

  32. You agree to disclose of any injury, illness, or any other condition (including pregnancy) to a Gumtree Wellness & Movement staff member or instructor immediately so that they can attempt to adjust the class program for you appropriately as best they see fit or seek a medical certificate in order to continue participating in the classes.

  33. Neither we, our coaches or staff members are trained medical practitioners. Our directions, advice and assistance should not be taken as a substitute for professional medical advice. You acknowledge that you may be required to obtain a medical certificate to participate in classes.

  34. You understand that there is a risk of injury associated with participating horse riding lessons at Taman Kuda Club.

  35. You hereby assume full responsibility for any and all injuries, losses and damages that you incur while attending, riding or participating in activities at Taman Kuda Club.

  36. You hereby waive all claims against Taman Kuda Club, its coaches, owners, or partners of individually or otherwise, for any and all injuries, claims or damages that you might incur.

  37. You understand and agree that you are in good physical condition and that you have no disability, impairment or ailment preventing you from engaging in active or passive exercise that will be detrimental to heart, safety, or comfort, or physical condition if you engage or participate. Taman Kuda Club are not responsible for the safekeeping of your belongings.
     

  38. You have read this Waiver and understand the risks of participating in the Activities with Taman Kuda Club. Your signature below, electronic signature or clicking 'I Agree’, and your participation in the Activities with Taman Kuda Club illustrates your voluntary engagement and assumption of the risks of the Activities.
     

  39. By attending this lesson you acknowledge that confirm that you have read the whole of the 'Terms of Service' and have taken all necessary actions to ensure you are aware that HORSE RIDING IS A DANGEROUS ACTIVITY and consent to my/his/her/them participating in all activities at Taman Kuda Club. You acknowledge that equestrian activities are dangerous and that accidents causing death, bodily injury, disability and property damage can and do happen.
     

  40. By reading and agreeing to these terms, you acknowledge, agree and understand that, to the full extent permitted by law, you release, hold harmless, indemnify and waive any claims against Taman Kuda Club its contractors, employees, volunteers, agents, executors, administrators, successors, family members and assigns from any liability and damages arising from death or personal injuries, including the contraction of COVID-19 or other communicable diseases or related to premises liability, however caused including as a result of Taman Kuda Club's negligence, except for personal injury caused by the Released Parties’ reckless misconduct, during your participation in the Activities with Taman Kuda Club. You are releasing the Released Parties at your own risk, and you agree to forfeit any and all forms of legal recourse which may be available to you, including but not limited to any form of damages, as a result of your participation in the Activities. You agree that this provision applies to you, your family, heirs, executors, or anyone else who may be able to bring a legal action on your behalf in the future.
     

  41. You agree that you have read these Terms of Service and fully understand its contents and voluntarily agree to be bound to all of its terms.

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